Vesopa Go support

We're here every day. Email support@vesopasoftware.com.

Signing a device in

Open Vesopa Go, tap Continue with Vesopa and sign in with your venue's Vesopa account. If you run more than one venue, choose which one. Your staff then sign on with their own PIN.

If it says the venue has no Vesopa Go licences, Vesopa Go hasn't been added to your venue yet: email us and we'll add it.

Taking a card

On an iPhone, Tap to Pay: the customer holds their card or phone near the top of the iPhone. On an iPad or Android device, the payment goes to your Dojo card machine; choose which machine under Card machine in the menu.

Receipts

Find your receipt printer under Settings > Receipt printer > Scan, or use AirPrint. Customers can also have their receipt by email.

Settings

Everything about Vesopa Go for your venue is set in your Vesopa back office, under Vesopa Go: card payments, tips, sign-on, sounds, memberships, tickets and who may do what.

Your data

See the privacy policy. To delete a Vesopa account: auth.vesopa.com/delete-account.