Vesopa GoVesopa Go terms of use
Last updated 28 October 2026
The app
Vesopa Go is provided by Vesopa Software Ltd (company number 17362206) to venues that use Vesopa EPOS and have Vesopa Go on their licence. It is used by the venue's managers and staff to take orders and payments.
Your venue's agreement
A venue's use of Vesopa Go is covered by its agreement with Vesopa for Vesopa EPOS, including the number of devices on its licence. These terms add to that agreement and do not replace it.
Signing in
A device is signed in by someone with the venue's Vesopa account, and staff then sign on with the PIN, card or face the venue gives them. The venue is responsible for who it gives access to, and for signing a lost device out in its back office.
Payments
Card payments are taken by the venue's chosen payment provider (Stripe, Dojo or Teya) under the venue's own agreement with that provider. Vesopa passes the amount to the provider and records the result; it does not hold the venue's money. The venue is the seller to its customers and handles their refunds.
Our other policies
Our refunds, acceptable use, complaints, international customers and company and trader information pages also apply. All of them are listed at go.vesopa.com/legal.
Fair use
Do not try to get round the app's permissions or licensing, reverse engineer it, or use it for anything unlawful.
Availability
We work to keep the service running and to fix problems quickly. We are not liable for losses caused by events outside our reasonable control, including outages of mobile networks, the internet, or the payment providers.
Privacy
How information is handled is set out in the privacy policy.
Law
These terms are governed by the law of England and Wales.