International customers

Last updated 8 November 2026

These pages are published by Vesopa Software Ltd, a private limited company registered in England and Wales, company number 17362206, registered office Baglan Innovation Centre, Central Avenue, Baglan, Port Talbot, SA12 7AX, Wales, United Kingdom. Contact: info@vesopa.com, telephone +44 1792 316282. In these pages "Vesopa", "we" and "us" mean Vesopa Software Ltd.

1. Where we sell

We are based in the United Kingdom and sell mainly to customers in the UK. Our apps are available in other countries through the Apple App Store and Google Play. We respect the laws of the countries where we make our products available.

2. Your local rights

• European Union and EEA: if you are a consumer, you keep the protection of the mandatory consumer law of your country, including the 14-day right of withdrawal and the legal guarantee for goods. Personal data is handled under the EU GDPR as well as UK GDPR; transfers between the UK and the EU rely on the adequacy decision of the European Commission. The European Commission's online dispute resolution platform has closed; you may contact a national consumer body or your local courts.
• United States: residents of California and other states with privacy laws may ask what personal information we hold, ask us to delete or correct it, and opt out of its sale or sharing. We do not sell personal information and do not share it for cross-context behavioural advertising.
• Canada, Australia and New Zealand: we follow PIPEDA, the Australian Privacy Principles and the New Zealand Privacy Act where they apply, and nothing in our terms limits the consumer guarantees those countries give by law.
• Anywhere else: where your local law gives you a right that cannot be excluded by contract, our terms do not take it away.

3. Currency and tax

We charge in pounds sterling (GBP). Your bank may convert the amount and charge a fee for doing so. UK VAT is added at 20% where it applies; business customers outside the UK may be charged without VAT where the reverse charge applies, if they give us a valid VAT or tax number.

4. Sanctions and export

We do not sell to, or allow our services to be used by, people or organisations under UK, UN, EU or US sanctions, or in countries where that is prohibited.

5. Language and governing law

Our contracts and policies are in English. They are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that a consumer may also bring a claim in the courts of the country where they live and keeps the protection of its mandatory law.

6. Accessibility

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on our websites and apps. If something is hard to use, tell us at info@vesopa.com and we will help and fix it.